Tanglewood Counselling (and untangleme.ca) is committed to protecting user privacy. Review our website privacy policy in full below.
This privacy policy was last modified on April 30, 2021
This privacy policy document describes in detail the types of personal information that is collected and recorded by untangleme.ca (hereinafter the “Site”) and how we use it. This privacy policy applies solely to information collected by this Site.
Generally speaking, you can browse the website without ever sharing any personal information.
However, should you wish to submit a form or book an appointment online, you may be asked to voluntarily submit personal information.
We may also collect information on how you use this site, such as resources browsed, searched and downloaded; the frequency and duration of visits; and your source Internet Protocol (“IP”) address.
This is information that may be used to identify you as an individual, such as your email address, name, or telephone number. We only collect this information when you voluntarily submit it to the Site. The most common form of collecting this information includes, but is not limited to, using the Site's contact form, or by sending email, phone, or text messages to contact addresses supplied on the Site.
This is information that does not by itself identify a specific individual. We may collect this information in a number of ways on this Site, including, but not limited to, how you use this Site, such as resources browsed, searched and downloaded, the frequency and duration of visits, and your source IP address.
Like many other Web sites, this Site makes use of log files. These files merely log visitors to the site - usually a standard procedure for hosting companies and a part of hosting services's analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies are small bits of information the website sends to your browser. The cookie cannot be read by a website other than the one that set the cookie. A cookie can also not read data off your hard disk or read cookie files created by other sites.
We use cookies for analytical purposes. They also allow us to measure what parts of our site visitors prefer to see, and what parts are less popular so we can continuously improve our website.
Most website browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie, or to refuse all cookies. You don’t need to have cookies turned on to use/navigate this Site. To disable cookies, please see:
If you choose to provide Tanglewood Counselling Services Ltd. with your personal information (for example, to request a consultation, submit a contact form, or book an appointment), we may use this information to contact you. We preserve the content of your email, your email address, and our response so that we can efficiently respond to questions you might have.
We also do this in an effort to meet legal and regulatory requirements, and may disclose information about our users when we believe, in good faith, that the disclosure is required by law.
In cases where we need to disclose web usage reports to others, your personal information will remain anonymous.
Tanglewood Counselling Services Ltd. does not disclose, sell, exchange nor trade your personal identifiable information to commercial mailing lists, or indeed in any other manner, unless required by law or if specified elsewhere in this privacy policy.
Any personal identifiable information you choose to submit is stored and protected on servers with adequate security measures.
We recognize and respect your desire for privacy. We attempt to protect online information according to established company security standards and practices, and we continually evaluate new technologies for safeguarding information.
This Site contains links to other websites. Please be aware that Tanglewood Counselling Services Ltd. is not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites that you visit after leaving this Site.
Tanglewood Counselling Services Ltd.may revise this privacy statement from time to time. If there are changes or additions to these terms, we will post those changes here prior to implementing the change. We encourage you to periodically review this Privacy Policy so you are informed on how your information is being protected.
If you have any questions about our privacy policy, contact us by email at hello@untangleme.ca.